PRIVATE ENQUIRIES

Privacy
information.

Hair Repair Lounge Ltd (company number 17543412) is responsible for the details you send through this website's enquiry form. Contact enquiries are currently handled via Cudmore & Cudmore on 0121 744 4557 (ask for Gareth).

What we collect

If you send an enquiry, we collect the name and telephone number you enter, plus any optional email, preferred contact time and message. Please avoid including unnecessary medical or other sensitive information in the message field.

Why we use it

We use your information to respond to the consultation or callback enquiry you requested. This is not permission to add you to a marketing mailing list. We rely on the legitimate interest of responding to your request, and will obtain any additional consent where needed.

Where your message goes

Website submissions are processed and stored through Netlify Forms. Authorised personnel handling Hair Repair Lounge enquiries can view them. Enquiry notifications are configured to be delivered to info@hairrepairlounge.co.uk, with submissions also available to authorised users in Netlify Forms.

Storage, rights and contact

We retain personal information only for as long as reasonably needed for the enquiry and any relevant legal obligations. You may ask about, update or request deletion of the data we hold, subject to legal exceptions, by emailing info@hairrepairlounge.co.uk, or by phoning 0121 744 4557 and asking for Gareth. You can complain to the UK's Information Commissioner's Office if you are unhappy with how your data is handled.

Website analytics and cookies

This website does not include third-party analytics or advertising tracking scripts. It loads web fonts from Google Fonts and illustrative video footage from Pexels, and uses Netlify hosting. Those services may receive technical request information such as your IP address. Any future analytics or booking providers will require this page to be reviewed.